Privacy Policy

At Giyaan (accessible via https://giyaan.com/), we highly respect your digital confidentiality and are committed to safeguarding your personal information. This Privacy Policy serves to outline the specific categories of data we collect, record, process, and manage when you visit or make a purchase from our online store.

Whether you are browsing our curated selections of contemporary women’s tops, searching for the perfect bottoms, setting up a store account, or checking out with our standard flat-rate shipping, your personal data is protected by secure transaction protocols and industry-standard security practices.

By utilizing our website, you hereby consent to our Privacy Policy and agree to its terms. If you have any inquiries, require further information regarding our data management practices, or wish to exercise your data rights, please contact our privacy compliance team via our dedicated support email.

1. Privacy Matrix Overview

The table below provides a high-level summary of our primary privacy configurations and data processing frameworks:

2. Information We Collect

We collect several categories of personal information to provide you with secure, personalized, and efficient e-commerce services:

• Transactional Information: When you purchase items from our catalog of women’s tops and bottoms, we collect the details required to process your transaction. This includes your name, billing address, shipping address, email address, phone number, and basic order details.
• Account Configuration: If you register for an account with Giyaan, we collect your contact credentials, historical shopping preferences, and login details.
• Customer Service Records: If you contact us directly via support@giyaan.com, we collect your email address, name, message contents, attachments, and any other details you choose to share with us to resolve your inquiry.

3. How We Use Your Information

We process and utilize your personal details for specific commercial and administrative purposes:

• Provide, operate, and maintain our online store
• Understand and analyze how users interact with our store
• Personalize and improve your overall browsing experience
• Develop new apparel designs, store features, and services
• Process securely authorized payments and orders
• Fulfill, package, and ship your orders with tracking details
• Monitor, detect, and prevent fraudulent transactions

4. Log Files and Cookies

Giyaan follows standard operational procedures by utilizing server log files. These files log visitors when they navigate websites. The information gathered by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and click activity. This diagnostic information is not linked to any personally identifiable details. It is collected to analyze trends, administer the platform, track user movements across the site, and gather broad demographic data.

Additionally, Giyaan uses ‘cookies’ to optimize your shopping experience. Cookies store visitor preferences and identify the specific store pages you access. This information allows us to customize our webpage layout based on browser types and other analytical parameters, such as maintaining items in your shopping cart during your session. You can choose to disable or block cookies through your individual web browser settings.

5. Third-Party Processing and Core Service Providers

To fulfill our services, we share specific pieces of data with trusted third-party service providers. These partners handle essential logistical and financial operations under strict data processing agreements:

• Logistics Partners: We share your name, delivery address, and phone number with our shipping carrier networks (USPS, UPS, and FedEx) to manage tracking and package delivery.
• Payment Gateways: We transmit purchase amounts and financial details through secure, encrypted checkout processors to authorize payments.
• Analytical Systems: We utilize trusted, anonymous web traffic tools to help optimize our online collections and page performance.

Our Privacy Policy does not apply to other external platforms, networks, or websites. We recommend reviewing the respective privacy policies of these third-party services for more detailed information about their practices.

6. Consumer Privacy Rights & Protection

We are committed to helping you understand and exercise your data protection rights. Depending on your location, you may have the following legal rights regarding your personal information:

• Right to Access: You can request copy of the personal information we hold about you.
• Right to Correction: You have the right to request that we correct or update any inaccurate or incomplete personal details.
• Right to Erasure: You can request that we delete your personal data from our active systems, subject to certain legal or operational requirements (such as completing an ongoing shipment or audit).
• Right to Limit Processing: You have the right to request that we restrict or object to the processing of your personal information under specific circumstances.

If you submit a request regarding your data, we have thirty (30) days to respond. To exercise any of these rights, please contact our support email.

7. Protection of Minors

Protecting children’s privacy online is of great importance to us. We encourage parents and guardians to monitor and guide their children’s online activities.

Giyaan does not knowingly collect any personally identifiable information from children under the age of 13. If you believe your child has shared this kind of information on our platform, please contact us immediately. We will make every effort to promptly remove such records from our databases.

8. Privacy Compliance Contact Details

To submit a data removal request, update your address details, or ask questions about our privacy practices, please reach out to our team during our regular business hours: